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The Facts
Newsletter
FEATURED DOWNLOADS
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Negative propaganda on media regarding KSEBL EV Charging Station 1 File
Volume II - Issue 3 | Date: 2024-04-25
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Selected List - Customer Relation Assistant at CCC 3 Files
Selection list/OCRA | Date: 2024-03-23
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Distribution Cost Data 4 Files
Cost data | Date: 2024-02-08
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Application fee and other charges 1 File
1 | Date: 2024-01-24
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Supply code Amendment orders 8 Files
1 | Date: 2024-01-24
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OP No 85 of 2023 1 File
1 | Date: 2023-11-29
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Tariff Order- 2023 1 File
No. 427/D(T)/2023/KSERC | Date: 2023-11-02
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Supply Code 5 Files
Supply Code | Date: 2023-07-14
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(TERMS AND CONDITIONS FOR DETERMINATION OF TARIFF) (FIRST AMENDMENT) REGULATIONS, 2023 1 File
No.1123 /Con. Engg/2023/ KSERC | Date: 2023-05-29
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TERMS AND CONDITIONS FOR DETERMINATION OF TARIFF) (FIRST AMENDMENT) REGULATIONS, 2023 1 File
1123/Con.Engg/2023/KSERC. | Date: 2023-05-29
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KSEB Limited - Revision of rates for preparation of estimates for engaging personnel on work contract basis for meter readers 1 File
275/2023(DIRDIT-AE5/2022/5002) | Date: 2023-05-24
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KSEBL - Guidelines for the Online General Transfer of the Workmen 1 File
BO (FTD) No. 83/2023 [PS1 (A)/OLGT-2023/Guidelines for Workmen] | Date: 2023-02-27
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Regulations 2020-Amendment 1 File
No. 1204/D(T)/2019/KSERC | Date: 2022-07-15
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RENEWABLE ENERGY AND NET METERING) (FIRST AMENDMENT) REGULATIONS 2022 1 File
No. 1204/D(T)/2019/KSERC | Date: 2022-07-15
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Conditions of License for Existing Distribution Licensees) (Amendment) Regulations, 2022. 1 File
No.1252/ D(T)/KSERC//2022 | Date: 2022-06-30
CSD/MZR/eT-07/22-23Dtd 29.03.2023
SGHEP-Renovation of B type quarters (Roofing with RCC and minor repairs) under Civil Sub Division, Moozhiyar
Date: 2024-03-29
E-Tender
Work Tender
PAC between 5 Lakhs and 50 Lakhs
KSEB/PMU-KTDA/4151 /RDSS/E-RETENDER /6/2023-24 Dated 12.03.2024
Corrigendum- 2,Dated 27.03.2024-Constructing 11 kV OH Line with ABC 120 sq mm using PSC Poles and reconductoring with ABC 3x150 on PSC Poles(Package-1)
Date: 2024-03-27
E-Tender
Work Tender
PAC between 1 Crore and 5 Crores
KSEB/PMU-KTDA/4151 /RDSS/E-RETENDER/9/2023-24 Dated 12.03.2024
Corrigendum- 2,Dated 27.03.2024-Constructing 11 kV OH Line with ABC 120 sq mm using PSC Poles and Reconductoring 11 kV OH line to Covered conductor (ACSR 99)
Date: 2024-03-27
E-Tender
Work Tender
PAC between 1 Crore and 5 Crores
ഐ എസ് ജി എഫ് ഇന്നൊവേഷന് അവാര്ഡ് കെ എസ് ഇ ബിക്ക്
13-Apr-2024
ഇന്ത്യന് സ്മാര്ട്ട് ഗ്രിഡ് ഫോറം (ഐ.എസ്.ജി.എഫ്)-ന്റെ എമര്ജിംഗ് ഇന്നൊവേഷന് ഇന് ഇലക്ട്രിക് മൊബിലിറ്റി ഡൊമൈന് - ഇ വി & ഇ വി എസ് ഇ റോള്ഔട്ട്സ് വിഭാഗത്തിലെ ഡയമണ്ട് അവാര്ഡ് കെ..
വൈദ്യുതി ഭവനിൽ മാതൃദിനാഘോഷം
21-Feb-2024
ലോക മാതൃഭാഷാദിനാചരണത്തോടനുബന്ധിച്ച് കെ.എസ്.ഇ.ബി. ആസ്ഥാനമായ വൈദ്യുതി ഭവനില് മലയാള ഭാഷയുടെ പ്രാധാന്യം വ്യക്തമാക്കുന്ന ‘ഇടം’ പരിപാടി സംഘടിപ്പിച്ചു. കെ.എസ്.ഇ.ബി. ഡയറക്ടര് സുരേന്ദ്ര മുഖ്യ പ്രഭാഷണം നടത്തി. കെ.എസ്.ഇ.ബി. ജിവനക്കാര് കഥ, കവിത, ലേഖനം..
Change in Cash Counter Timings at Kanyakulangara KSEBL
19-Oct-2023
Public Notice Effective from October 21, 2023, the Assistant Engineer of the Kanyakulangara Electrical Section wishes to inform the public of an adjustment in..
Relocation of KSEB Offices in Shantinagar
18-Oct-2023
Important Public Notice Kerala State Electricity Board (KSEB) is actively involved in operations near the Thiruvananthapuram Housing Board Junction in Shantinagar. Starting from October..
Scheduled Power Outage in Specific Areas
13-Oct-2023
Notice The Assistant Engineer of the Nagaur Electrical Section has provided important information regarding a scheduled power interruption. On today's date, October 14,..
Saura Scheme - Apply Now Before It's Too Late
13-Oct-2023
Public Announcement SOURA, KSEBL's visionary initiative aimed at establishing solar power plants in Purapura with the benefit of up to 40 percent central..
Important Update Regarding Cash Counter Timings at KSEBL Ullur Electrical Section
10-Oct-2023
Notice The Assistant Engineer of the Ullur Electrical Section, KSEBL, wishes to notify all concerned that, starting from Wednesday, October 11, 2023, there..
Addressed to the Residents of Vyasanagar and N.S.P. under the Kesavadasapuram Electrical Section
09-Oct-2023
Notice In a proactive effort to address the recurring issues of voltage shortages and power supply disruptions in the Vyasanagar area, a significant development..
Voltage shortages and power supply disruptions in Vyasanagar, Jyoti Nagar, and N.S.P. localities
30-Sep-2023
In response to the persistent issues of voltage shortages and power supply disruptions in the Vyasanagar, Jyoti Nagar, and N.S.P. localities, the authorities have..
Important Notice Regarding Digital Life Certificates - Apply by October 15: KSEBL
30-Sep-2023
The National Informatics Center, in collaboration with KSEB, is in the final stages of implementing the process for submitting digital or online life certificates...
What is fuel surcharge ?
Central Electricity Act, 2003, Section 62(4), provides for levying fuel surcharge on variations in electricity prices due to fluctuations in fuel prices. The National Tariff Policy stipulates that the uncontrollable..
What is Additional Cash Deposit (ACD)?
According to Section IV, Clause 67 of the Kerala Electricity Supply Code 2014, rules for maintaining Security Deposit for electricity charges and meter are described as follows: Clause 67. Security..
Pay your electricity bills using Consumer number as Account number
KSEBL has introduced a new payment system where low tension electricity consumers can pay their electricity bill using their 13-digit consumer number as a virtual account number. This system has..
MILESTONES
Implementation of Cloud Telephony Services
Revolutionizing Customer Service with Cloud Telephony at KSEBL.
2023Setting up of RE Data Centre
For Monitoring and Scheduling of Renewable Energy in the State KSEBL established a Renewable Energy Data Centre at CE (REES) Office. It was established on 03.08.2021.The Project cost is Rupees Seventy Lakhs only.
Introduction of Service At Doorsteps
As part of improving the ease of life and customer service,KSEBL has introduced a flagship project ““Services at doorsteps” as a pilot project under Electrical Circle, Palakkad from 01.10.2020 onwards.
2021Commissioning of first Floating Solar Project in Banasura Sagar
The first Floating Solar Project was commissioned in Banasurasagar on 31.03.2019 which has a capacity of 500 KWp.
2019Kerala becomes India's first state to have 100% households, electrified.
Kerala became India's first 100% households electrified state, with Chief Minister Pinarayi Vijayan declaring the state as 100% electrified on 29th day of may in 2017.
2017Commissioning of first Ground Mounted Solar Power Plant at Kanjikode
The first Ground Mounted Solar Power Plant of KSEBL was commissioned on 20.08.2015 at Kanjikkode. It has a capacity of 1MWp.
2015Formation of Centralised Customer Care and attached 24x7 Call Center
A Centralised Customer Care Centre (CCC) with an attached Call Centre was established under RAPDRP scheme Part A, started functioning at Vydyuthi Bhavanam, Pattom with a single BSNL PRI line.
2014Formation of KSEB Limited:
The Kerala State Electricity Board Limited is the successor entity of Kerala State Electricity Board. As per section 172 (a) of the Electricity Act 2003 and as mutually decided by the Government of India and Government of Kerala, KSEB had continued as Transmission utility and Distribution licensee till 24-09-2008.
2013Formation of Model sections:
In order to transform KSEB into a customer-oriented organization and to facilitate a face-lift in the operation of Electrical Section offices, KSEB decided to implement 75 model sections, one in each Electrical Division with effect from 01.06.2009.
2009Formation of Transmission and Distribution Coordination Committee
To minimize the supply interruption, effective utilization of transmission capacity (lines as well as substation), system improvement and to ensure proper cooperation between the Distribution and Transmission wings, the Board has constituted a Circle level Coordination Committee of Transmission and Distribution wings vide B.O.(FM)No.869/2008(DPCIII/T&DCC/2008-09) dtd 05.04.2008.
2008Implementation of new LT billing software - ORUMA
Computerisation Unit has successfully completed the development of new application software for LT billing based on open-source technology.
2008Formation of Consumer Grievance Redressal Forums (CGRF)
The Kerala State Electricity Board Ltd constituted as per BO dated 16.03.2006 - Consumer Grievance Redressal Forums(CGRFs) for each region namely - Southern, Central & Northern.
2006Formation of Transformer Field Repair Unit
In order to reduce the failure rate of transformers, and for better consumer satisfaction, the Board has formed District-wise Transformers Field Repair Units on 28.10.2005.
2005Formation of Transformer Field Repair Unit
Kerala State Electricity Board Ltd formed a district-wise Transformer Field Repair unit on 28.10.2005.
2005Formation of design cell
A design cell with headquarters at Vydyuthi Bhavanam, Kozhikode was formed as per B.O. dtd 23.12.2004
2004Implementation of Cloud Telephony Services
2023-05-17
KSEBL implemented the Cloud telephony Services on 17th May 2023 with the help of service providers M/s. Airtel on the phone number 9496001912. Any number of consumers can register a complaint/service request/get billing info, via Call (IVR) & WhatsApp without any manual intervention or waiting in a queue. An automated voice callback facility - "VOICE BLAST" was also implemented along with the above services to provide disconnection alerts to consumers one day prior to their disconnection date. Consumers will receive this automated voice callback alert from the phone number 8048214203.
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