Frequently Asked Questions
“Point of supply” means the point at the incoming terminal of the cut-out installed by the consumer in the case of low tension (LT)consumer
The point at the incoming terminal of the control switch gear installed by the consumer in the case of high tension(HT) and extra high tension(EHT) consumers.
1.Proof of Identity of the Applicant
2.Proof of ownership or occupancy of the premises
1.CGRF-Kottarakkara
Address: Consumer Grievance Redressal Forum, 2nd Floor, Vydyuthi Bhavanam, KSEB, Kottarakkara, Pin 691506.
Ph: +91-474-2451300
2.CGRF-Kozhikode
Address:Consumer Grievance Redressal Forum, Vydyuthi Bhavanam, Ground Floor, KSEB, Gandhi Road, Kozhikode, PIN 673011.
Phone:+91-495-2367820
3.CGRF-Ernakulam
Consumer Grievance Redressal Forum, 220kV Substation Compound, HMT Colony P.O., Kalamassery, Pin - 683 503.
Phone:+91-484-2556500
1 phase connection can be given upto 5000 watts
Rs.2.69/unit (in 2023)
4.25 percent
A performance standard is a management-approved expression of the performance threshold(s), requirement(s), or expectation(s) that must be met to be appraised at a particular level of performance.
SoP - Section Office.pdf Latest SoP.pdfNormal - 6am to 6 pm
Peak - 6pm to 10 pm
Off peak - 10pm to 6am
Electricity Duty= 10% of Energy Charge
Statutory Clearance
clearance.pdfElectric Vehicle charging Stations
EV charging stations.pdf