Application of a new service connection (domestic purpose) satisfying the following pre-requisites:

1. Complete the installation of the meter board with proper earthing.
2. Ensure wiring completion with ELCB/RCCB

1. The applicant should be the legal owner or legal tenant of the property/building.

All Low Tension(LT) applicants can submit online applications for new service connections by payment of Application Fees of Rs 50 /- (plus GST).

LT Domestic category applicants having connected load up to and including 20 kW who require only Weather Proof service less than or equal to 35 m (i.e. not requiring construction of OH line including phase addition, installation of support poles, pole insertion, etc) for effecting service connection can opt for Package Connection (Service connection before field verification). Such applicants can remit online all the requisite fees for a new service connection including Application fees, Security Deposit, and entire expenditure for the Service connection. For such applicants, a connection shall be arranged (possibly in two working days time) if there is no pending service connection application in that category. The inspecting personnel accompanying the team effecting the service connection will verify the details. However, if any additional information, consent, or sanction is required for effecting the service, the service connection will not be effected until necessary orders are obtained from the competent authority. The applicant has to agree to remit additional amounts if any, on demand, after inspection.

For applicants where overhead line extension or installation of poles (support, insertion etc) is required for effecting service connection, the cost can be ascertained only after field inspection. Such Applicants can submit their application online and pay the required Application Fee. The cost (Estimated cost for Service connection + Security Deposit) thus ascertained during field inspection will be intimated to the applicant through e-mail and SMS after inspection and the applicant need to remit the amount subsequently.

1. Once application is submitted by the applicant through any of the channels provided by KSEBL, the application will be received at the concerend section office were service is requested.
2.On receipt of the application form, the section official will verify the application form and assign an official for providing requested serivce as per the delegation of powers.
3.The assgined official will conduct site inspection if required, within the stipulated time specified in the Kerala Electricity Supply Code 2014 and assess the requirements required for providing requested service.
4.An estimate of works required for effecting the requested works will be prepared by the inspecting official and submitted for approval
5.As per the inspection report, sanction will be given if in order and demand note of the estimated amount will be raised as per the cost data approved by KSERC if any works are required for effecting the requested service. 
6.Once the consumer remits the estimated amount, priority will be assigned for completing the works involved in effecting the requested service. 
7.Officials will be assinged for completing the service at premises of  the consumer and also for updating the service status in softwares
8.Requested service will be effected within stipulated time mentioned in the Kerala Electricity Supply Code 2014

For more details refer chapter V of the Supply code 2014

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1.  Inspection of the premises of the applicant and preparation of the cost estimates, and issuance of demand note including security deposit: seven days from the date of receipt of application form.
2. Giving the connection: one month from the date of receipt of the application.

Provided that the priority for releasing connections shall be fixed with reference to the date of remittance of required expenses and security deposits and submission of the required documents. 

 The overall timeline for releasing a new electricity connection, from the date of receipt of a completed application and all payments as per the demand note, shall be as specified here under in the cases where supply can be provided only after the extension or augmentation of the distribution system.

• LT line including conversion from single phase to three-phase: forty-five days for the first one kilometer or part thereof and fifteen days for every additional kilometer or part thereof.

1. Proof of Identity of the Applicant: Electoral ID Card/Indian Passport/Driving License/Ration Card/Photo ID Card issued by any Government Agency/ PAN Card/AADHAR Card/ Photo Identity certificate from Village Panchayat/Municipality.Municipal Corporation.
2. Proof of ownership or occupancy of the premises:  Ownership certificate of the building issued by Municipal Corporation or Panchayat / Ownership or Possession certificate of the land issued by competent Revenue authority / Copy of title deed duly attested by a Gazetted Officer or KSEB Ltd officer /Copy of the Land Tax payment receipt issued by Revenue authorities issued within 1 year/ Occupancy certificate from Municipal Corporation or Panchayat).
   An applicant who is not an owner but an occupier of the premises/tenant shall furnish a no-objection certificate from the owner of the premises along with any of the documents listed above.
   Any one of the following documents (issued at the address mentioned in the application) can also be submitted as proof of ownership in place of the above documents.
   Residential Certificate issued by local body/Electoral identity card / Indian passport / AADHAR card / Ration card/ Photo identity card issued by any Government agency, most recent water or telephone or gas connection bill issued by Government company or agency / NREGP (Desiya Grameena Thozhil Urappu Padhathi) card
   Approved plan/building permit issued by the local body for Construction sites.

Note: Service connections to residential structures of plinth area not more than 100 sq.m (1076 sq.ft) shall be released without insisting proof of ownership / legal occupancy on the basis of an undertaking from the applicant in plain paper that:

• The total plinth area of the building is not more than 100 sq.m.
• The building is / will be used exclusively for domestic purposes.
• The grant of electric connection will not be considered as proof of legality or ownership or possession of the structure.
• The connection is liable to be disconnected either temporarily or permanently if any statutory authority requests the officer of the Licensee to do so in writing

3.   The test cum completion certificate of the premises wiring issued by a licensed wiring contractor should be produced at the time of field inspection.