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Meter Shifting

Things to know
1. Service Name Meter shifting
2. Description of the service

Shifting of meter/service line within the premises of the consumer after completion of the following pre-requisites:

  • Complete the installation of the meter board with proper earthing at the location to where the meter is to be shifted.
3. Eligibility conditions of applicant for availing the service (if any)
  1. The applicant should be the legal owner/tenant/occupant of the property/building.
4. Fees applicable and payment options available
  1. SINGLE PHASE: Application fees: Rs. 10/- plus GST; Labour charge: Rs. 300 plus GST; IF/TF: Rs. 25/- plus GST.
  2. THREE PHASE: Application fees: Rs. 10/- plus GST; Labour charge: Rs. 500 plus GST; CT meter (LT): Rs. 1,200/-; TOD Meter: Rs.1,800/- plus GST; IF/TF: Rs. 50/- plus GST.

 

5. Designated Officer/Office for service delivery Assistant Engineer of the concerned section office
6. Online application processing procedure and process flow
  1. Create an account with KSEBL by registering in the KSEBL Web Self-Service Portal - wss.kseb.in.
  2. Apply for meter shifting by logging in and uploading the necessary documents.

PROCEDURES AND PROCESSES

1. Once application is submitted by the consumer through any of the channels provided by KSEBL, the application will be received at the concerend section office were service is requested.
2.On receipt of the application form, the section official will verify the application form and assign an official for providing requested serivce as per the delegation of powers.
3.The assgined official will conduct site inspection if required, within the stipulated time specified in the Kerala Electricity Supply Code 2014 and assess the requirements required for providing requested service.
4.An estimate of works required for effecting the requested works will be prepared by the inspecting official and submitted for approval
5.As per the inspection report, sanction will be given if in order and demand note of the estimated amount will be raised as per the cost data approved by KSERC if any works are required for effecting the requested service. 
6.Once the consumer remits the estimated amount, priority will be assigned for completing the works involved in effecting the requested service. 
7.Officials will be assinged for completing the service at premises of  the consumer and also for updating the service status in softwares
8.Requested service will be effected within stipulated time mentioned in the Kerala Electricity Supply Code 2014

For more details refer chapter V of the Supply code 2014

7. Service timeline
  1. Shifting of LT service line: Thirty days from the date of remittance of the demand
  2. Shifting of HT service line: Forty-five days from the date of remittance of the demand
  3. Shifting of transformer: Thirty days from the date of remittance of the demand
8. Comprehensive list of required documents
  1. Proof of Identity
  2. Test cum Completion certificate issued by a licensed contractor.
  3. Sketch showing the present and proposed location.
9. Contact details of the supporting officer (including Telephone No and Email ID) Concerned Section Office / 1912 (Tollfree Customer Care number)

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