03
November 2023
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Newsletter - The Facts
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Sri. Pinarayi Vijayan
Hon'ble Chief Minister Of Kerala
Sri. K. Krishnankutty
Hon'ble Minister Of Electricity Kerala
Sri. Dr. Rajan N Khobragade IAS
Chairman & Managing Director KSEBL
MILESTONES
Implementation of Cloud Telephony Services
Revolutionizing Customer Service with Cloud Telephony at KSEBL.
2023Setting up of RE Data Centre
For Monitoring and Scheduling of Renewable Energy in the State KSEBL established a Renewable Energy Data Centre at CE (REES) Office. It was established on 03.08.2021.The Project cost is Rupees Seventy Lakhs only.
Introduction of Service At Doorsteps
As part of improving the ease of life and customer service,KSEBL has introduced a flagship project ““Services at doorsteps” as a pilot project under Electrical Circle, Palakkad from 01.10.2020 onwards.
2021Commissioning of first Floating Solar Project in Banasura Sagar
The first Floating Solar Project was commissioned in Banasurasagar on 31.03.2019 which has a capacity of 500 KWp.
2019Kerala becomes India's first state to have 100% households, electrified.
Kerala became India's first 100% households electrified state, with Chief Minister Pinarayi Vijayan declaring the state as 100% electrified on 29th day of may in 2017.
2017Commissioning of first Ground Mounted Solar Power Plant at Kanjikode
The first Ground Mounted Solar Power Plant of KSEBL was commissioned on 20.08.2015 at Kanjikkode. It has a capacity of 1MWp.
2015Formation of Centralised Customer Care and attached 24x7 Call Center
A Centralised Customer Care Centre (CCC) with an attached Call Centre was established under RAPDRP scheme Part A, started functioning at Vydyuthi Bhavanam, Pattom with a single BSNL PRI line.
2014Formation of KSEB Limited:
The Kerala State Electricity Board Limited is the successor entity of Kerala State Electricity Board. As per section 172 (a) of the Electricity Act 2003 and as mutually decided by the Government of India and Government of Kerala, KSEB had continued as Transmission utility and Distribution licensee till 24-09-2008.
2013Formation of Model sections:
In order to transform KSEB into a customer-oriented organization and to facilitate a face-lift in the operation of Electrical Section offices, KSEB decided to implement 75 model sections, one in each Electrical Division with effect from 01.06.2009.
2009Formation of Transmission and Distribution Coordination Committee
To minimize the supply interruption, effective utilization of transmission capacity (lines as well as substation), system improvement and to ensure proper cooperation between the Distribution and Transmission wings, the Board has constituted a Circle level Coordination Committee of Transmission and Distribution wings vide B.O.(FM)No.869/2008(DPCIII/T&DCC/2008-09) dtd 05.04.2008.
2008Implementation of new LT billing software - ORUMA
Computerisation Unit has successfully completed the development of new application software for LT billing based on open-source technology.
2008Formation of Consumer Grievance Redressal Forums (CGRF)
The Kerala State Electricity Board Ltd constituted as per BO dated 16.03.2006 - Consumer Grievance Redressal Forums(CGRFs) for each region namely - Southern, Central & Northern.
2006Formation of Transformer Field Repair Unit
In order to reduce the failure rate of transformers, and for better consumer satisfaction, the Board has formed District-wise Transformers Field Repair Units on 28.10.2005.
2005Formation of Transformer Field Repair Unit
Kerala State Electricity Board Ltd formed a district-wise Transformer Field Repair unit on 28.10.2005.
2005Formation of design cell
A design cell with headquarters at Vydyuthi Bhavanam, Kozhikode was formed as per B.O. dtd 23.12.2004
2004Implementation of Cloud Telephony Services
2023-05-17
KSEBL implemented the Cloud telephony Services on 17th May 2023 with the help of service providers M/s. Airtel on the phone number 9496001912. Any number of consumers can register a complaint/service request/get billing info, via Call (IVR) & WhatsApp without any manual intervention or waiting in a queue. An automated voice callback facility - "VOICE BLAST" was also implemented along with the above services to provide disconnection alerts to consumers one day prior to their disconnection date. Consumers will receive this automated voice callback alert from the phone number 8048214203.
Change in Cash Counter Timings at Kanyakulangara KSEBL
19-Oct-2023
Public Notice Effective from October 21, 2023, the Assistant Engineer of the Kanyakulangara Electrical Section wishes to inform the public of an adjustment in..
Relocation of KSEB Offices in Shantinagar
18-Oct-2023
Important Public Notice Kerala State Electricity Board (KSEB) is actively involved in operations near the Thiruvananthapuram Housing Board Junction in Shantinagar. Starting from October..
Scheduled Power Outage in Specific Areas
13-Oct-2023
Notice The Assistant Engineer of the Nagaur Electrical Section has provided important information regarding a scheduled power interruption. On today's date, October 14,..
Saura Scheme - Apply Now Before It's Too Late
13-Oct-2023
Public Announcement SOURA, KSEBL's visionary initiative aimed at establishing solar power plants in Purapura with the benefit of up to 40 percent central..
Important Update Regarding Cash Counter Timings at KSEBL Ullur Electrical Section
10-Oct-2023
Notice The Assistant Engineer of the Ullur Electrical Section, KSEBL, wishes to notify all concerned that, starting from Wednesday, October 11, 2023, there..
Addressed to the Residents of Vyasanagar and N.S.P. under the Kesavadasapuram Electrical Section
09-Oct-2023
Notice In a proactive effort to address the recurring issues of voltage shortages and power supply disruptions in the Vyasanagar area, a significant development..
Voltage shortages and power supply disruptions in Vyasanagar, Jyoti Nagar, and N.S.P. localities
30-Sep-2023
In response to the persistent issues of voltage shortages and power supply disruptions in the Vyasanagar, Jyoti Nagar, and N.S.P. localities, the authorities have..
Important Notice Regarding Digital Life Certificates - Apply by October 15: KSEBL
30-Sep-2023
The National Informatics Center, in collaboration with KSEB, is in the final stages of implementing the process for submitting digital or online life certificates...
Rising Electrical Hazards Demand Vigilance
27-Sep-2023
The Kerala State Electricity Board (KSEB) has issued a critical warning to the public, emphasizing the increasing prevalence of electrical hazards. In light of..
Opportunity to revise your connected load at lower fees till December 31st December 2023.
16-Sep-2023
Kerala State Electricity Board Limited (KSEBL) is committed to supplying power according to customers' requirements, putting in considerable effort to meet the rising demand...
FEATURED DOWNLOADS
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Tariff Order- 2023 1 File
No. 427/D(T)/2023/KSERC | Date: 2023-11-02
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Transfers and Postings of Assistant Engineer (Ele) 1 File
No. EB1(a)/AE(Ele)/T&P/2023 | Date: 2023-09-19
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Transfer and posting of Senior Superintendent 1 File
EB3(a)/SS/GT/2023 | Date: 2023-07-20
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Supply Code 5 Files
Supply Code | Date: 2023-07-14
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TERMS AND CONDITIONS FOR DETERMINATION OF TARIFF) (FIRST AMENDMENT) REGULATIONS, 2023 1 File
1123/Con.Engg/2023/KSERC. | Date: 2023-05-29
Transformer insertion at Mangalottumchal,kunnirikka,koodanmukku,kuriod,kundukandamchal, valankichal
Date: 2023-11-28
E-Tender
Work Tender
PAC between 5 Lakhs and 50 Lakhs
Street Main work with LT ABC in favour of Azhikode Grama Panchayath under ES Azhikode
Date: 2023-11-28
E-Tender
Work Tender
PAC between 5 Lakhs and 50 Lakhs
E- Tender Extension Notice-ERECTION OF 100KVA TRANSFORMER AT POLE NO. AR 13/4 UNDER ELECTRICAL SECTION KALLAI
Date: 2023-11-27
E-Tender
Work Tender
PAC between 5 Lakhs and 50 Lakhs
FEATURED ARTICLES
HOW KSEBL SURVIVED FLOOD 2018
KSEB Ltd is one of the worst hit utilities in the State during the flood that hit the entire State of Kerala during August 2018. It sustained losses in all..
HOW KSEBL SURVIVED FLOOD 2019
The flood during August 2019 shattered the northern part of the State of Kerala with KSEB Ltd. sustaining major losses in all fronts viz. Generation, Transmission, Distribution. Major losses due..
Oorja Kerala Mission
Welcome to the Oorja Kerala Mission, a pioneering initiative by the Government of Kerala launched on June 14, 2018. This mission embodies a visionary approach to energy generation and conservation,..
Kerala's Remarkable Journey Towards Total Electrification
Kerala, the vibrant southern state of India, achieved a historic milestone in its pursuit of progress and development. On the 29th day of May in 2017, Kerala proudly declared itself..
The Idukki Hydro Electric Project: The Lifeline of Energy in Kerala
Situated in the picturesque state of Kerala, the Idukki Dam stands as a towering testament to human engineering and innovation. It ranks as one of Asia's tallest arch dams and..
Dyuthi 1.0
Dyuthi 1.0 ( Dyuthi 2021) With a grand vision to uplift the distribution system of the State to the best in the nation and also to achieve international standards in..
Corporate Service Center (CSC)
In a bid to enhance customer service and streamline payment processes, Kerala State Electricity Board Limited (KSEBL) is proud to introduce the Corporate Service Center (CSC). This dedicated center, located..
KSEBL's "Services at Doorsteps" Initiative: A Revolution in Customer Service
In a quest to enhance the quality of life and elevate customer service standards, the Kerala State Electricity Board Limited (KSEBL) embarked on a groundbreaking journey with its flagship project,..
Revolutionizing Customer Service with Cloud Telephony at KSEBL
In a bid to enhance customer service and streamline consumer interactions, Kerala State Electricity Board Limited (KSEBL) has introduced a cutting-edge Cloud Telephony service. This innovative approach aims to tackle..