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Sri. Pinarayi Vijayan

Hon'ble Chief Minister Of Kerala

Sri. K. Krishnankutty

Hon'ble Minister Of Electricity Kerala

Sri. Dr. Rajan N Khobragade IAS

Chairman & Managing Director KSEBL


Implementation of Cloud Telephony Services

Revolutionizing Customer Service with Cloud Telephony at KSEBL.


Setting up of RE Data Centre

For Monitoring and Scheduling of Renewable Energy in the State KSEBL established a Renewable Energy Data Centre at CE (REES) Office. It was established on 03.08.2021.The Project cost is Rupees Seventy Lakhs only.


Introduction of Service At Doorsteps

As part of improving the ease of life and customer service,KSEBL has introduced a flagship project ““Services at doorsteps” as a pilot project under Electrical Circle, Palakkad from 01.10.2020 onwards.


Commissioning of first Floating Solar Project in Banasura Sagar

The first Floating Solar Project was commissioned in Banasurasagar on 31.03.2019 which has a capacity of 500 KWp.


Kerala becomes India's first state to have 100% households, electrified.

Kerala became India's first 100% households electrified state, with Chief Minister Pinarayi Vijayan declaring the state as 100% electrified on 29th day of may in 2017.


Commissioning of first Ground Mounted Solar Power Plant at Kanjikode

The first Ground Mounted Solar Power Plant of KSEBL was commissioned on 20.08.2015 at Kanjikkode. It has a capacity of 1MWp.


Formation of Centralised Customer Care and attached 24x7 Call Center

A Centralised Customer Care Centre (CCC) with an attached Call Centre was established under RAPDRP scheme Part A, started functioning at Vydyuthi Bhavanam, Pattom with a single BSNL PRI line.


Formation of KSEB Limited:

The Kerala State Electricity Board Limited is the successor entity of Kerala State Electricity Board. As per section 172 (a) of the Electricity Act 2003 and as mutually decided by the Government of India and Government of Kerala, KSEB had continued as Transmission utility and Distribution licensee till 24-09-2008.


Formation of Model sections:

In order to transform KSEB into a customer-oriented organization and to facilitate a face-lift in the operation of Electrical Section offices, KSEB decided to implement 75 model sections, one in each Electrical Division with effect from 01.06.2009.


Formation of Transmission and Distribution Coordination Committee

To minimize the supply interruption, effective utilization of transmission capacity (lines as well as substation), system improvement and to ensure proper cooperation between the Distribution and Transmission wings, the Board has constituted a Circle level Coordination Committee of Transmission and Distribution wings vide B.O.(FM)No.869/2008(DPCIII/T&DCC/2008-09) dtd 05.04.2008.


Implementation of new LT billing software - ORUMA

Computerisation Unit has successfully completed the development of new application software for LT billing based on open-source technology.


Formation of Consumer Grievance Redressal Forums (CGRF)

The Kerala State Electricity Board Ltd constituted as per BO dated 16.03.2006 -  Consumer Grievance Redressal Forums(CGRFs) for each region namely - Southern, Central & Northern.


Formation of Transformer Field Repair Unit

In order to reduce the failure rate of transformers, and for better consumer satisfaction, the Board has formed District-wise Transformers Field Repair Units on 28.10.2005.


Formation of Transformer Field Repair Unit

Kerala State Electricity Board Ltd formed a district-wise Transformer Field Repair unit on 28.10.2005.


Formation of design cell

A design cell with headquarters at Vydyuthi Bhavanam, Kozhikode was formed as per B.O. dtd 23.12.2004


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Implementation of Cloud Telephony Services



KSEBL implemented the Cloud telephony Services on 17th May 2023 with the help of service providers M/s. Airtel on the phone number 9496001912. Any number of consumers can register a complaint/service request/get billing info, via Call (IVR) & WhatsApp without any manual intervention or waiting in a queue. An automated voice callback facility - "VOICE BLAST" was also implemented along with the above services to provide disconnection alerts to consumers one day prior to their disconnection date. Consumers will receive this automated voice callback alert from the phone number 8048214203.  



  • Tariff Order- 2023 1 File

    No. 427/D(T)/2023/KSERC | Date: 2023-11-02

  • Transfers and Postings of Assistant Engineer (Ele) 1 File

    No. EB1(a)/AE(Ele)/T&P/2023 | Date: 2023-09-19

  • Transfer and posting of Senior Superintendent 1 File

    EB3(a)/SS/GT/2023 | Date: 2023-07-20

  • Supply Code 5 Files

    Supply Code | Date: 2023-07-14


    1123/Con.Engg/2023/KSERC. | Date: 2023-05-29



Supplying a Jeep (1500 CC and above and below 15 year old) with driver for the use of Electrical Section, Kottayi under Electrical Division Alathur for a period of One year

Date: 2023-12-06

E-Tender Vehicle Hiring Tender
PAC between 5 Lakhs and 50 Lakhs


Touching clearing work on 110kV Pallom-Chengannur DC feeder,Traction Tap feeder, TECIL LILO and Mallappally LILO feeders

Date: 2023-12-06

Normal Tender Work Tender
PAC below 5 Lakhs

02/23-24/AE2/E-TENDER/220kV SS KLR

Up keeping of IB at Kaloor for the year 2024

Date: 2023-12-05

E-Tender Work Tender
PAC between 5 Lakhs and 50 Lakhs



KSEB Ltd is one of the worst hit utilities in the State during the flood that hit the entire State of Kerala during August 2018. It sustained losses in all..


The flood during August 2019 shattered the northern part of the State of Kerala with KSEB Ltd. sustaining major losses in all fronts viz. Generation, Transmission, Distribution.  Major losses due..

Oorja Kerala Mission

Welcome to the Oorja Kerala Mission, a pioneering initiative by the Government of Kerala launched on June 14, 2018. This mission embodies a visionary approach to energy generation and conservation,..

Kerala's Remarkable Journey Towards Total Electrification

Kerala, the vibrant southern state of India, achieved a historic milestone in its pursuit of progress and development. On the 29th day of May in 2017, Kerala proudly declared itself..

The Idukki Hydro Electric Project: The Lifeline of Energy in Kerala

Situated in the picturesque state of Kerala, the Idukki Dam stands as a towering testament to human engineering and innovation. It ranks as one of Asia's tallest arch dams and..

Dyuthi 1.0

Dyuthi 1.0 ( Dyuthi 2021) With a grand vision to uplift the distribution system of the State to the best in the nation and also to achieve international standards in..

Corporate Service Center (CSC)

In a bid to enhance customer service and streamline payment processes, Kerala State Electricity Board Limited (KSEBL) is proud to introduce the Corporate Service Center (CSC). This dedicated center, located..

KSEBL's "Services at Doorsteps" Initiative: A Revolution in Customer Service

In a quest to enhance the quality of life and elevate customer service standards, the Kerala State Electricity Board Limited (KSEBL) embarked on a groundbreaking journey with its flagship project,..

Revolutionizing Customer Service with Cloud Telephony at KSEBL

In a bid to enhance customer service and streamline consumer interactions, Kerala State Electricity Board Limited (KSEBL) has introduced a cutting-edge Cloud Telephony service. This innovative approach aims to tackle..


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