|  Visit Old Website

9496001912
IVR | | | SMS

9496010101
Emergency/Accidents

0471-2555544
Landline

1912
Toll free number

The Facts
Newsletter

Apply for LT connection

Power Voice Youtube Channel

Green Channel for HT/EHT

Electricity Bill Calculator

Register Mobile/E-mail for alerts

View Power System Statistics

Thanal - Pension Portal

Apply for Internship

Register for Centralized Billing

Project Tracker

E-Kiran

Pay HT/EHT Bills

VIEW YOUR LT BILL

Newsletter - The Facts

Important Forms

Power House Visit

FUNCTIONAL UNITS

FEATURED DOWNLOADS

  • Actions taken to cope with heavy fall in power demand due to unexpected rains in May 1 File

    Vol II Issue 9 | Date: 2024-05-25

  • Annual Administration Report 7 Files

    Annual Administration Report | Date: 2024-05-25

  • Negative propaganda on media regarding KSEBL EV Charging Station 1 File

    Volume II - Issue 3 | Date: 2024-03-25

  • Selected List - Customer Relation Assistant at CCC 3 Files

    Selection list/OCRA | Date: 2024-03-23

  • Distribution Cost Data 4 Files

    Cost data | Date: 2024-02-08

  • Operation and Maintenance Manual for KULAMAVU SADDLE DAMS 1 File

    O&M - 24 | Date: 2024-01-30

  • Operation and Maintenance Manual for VELLATHOOVAL DIVERSION WEIR 1 File

    O&M - 23 | Date: 2024-01-30

  • Operation and Maintenance Manual for KUTTIYAR DIVERSION WEIR 1 File

    O&M - 25 | Date: 2024-01-27

  • Supply code Amendment orders 8 Files

    1 | Date: 2024-01-24

  • Application fee and other charges(Processing fee,Monthly rental charges,Reccuring Charges,Testing Fee,Penal Charges,Security Deposit etc) 1 File

    1 | Date: 2024-01-24

  • Operation and Maintenance Manual for PERUMTHENARUVI DIVERSION WEIR 1 File

    O&M - 22 | Date: 2023-11-30

  • OP No 85 of 2023 1 File

    1 | Date: 2023-11-29

  • Tariff Order- 2023 1 File

    No. 427/D(T)/2023/KSERC | Date: 2023-11-02

  • ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN OF PAMBA DAM 1 File

    ESMP - 08 | Date: 2023-08-23

  • ENVIRONMENTAL AND SOCIAL DUE DILIGENCE REPORT OF PAMBA DAM 1 File

    ESDD - 08 | Date: 2023-08-09

LATEST TENDERS

LMSD 01/2024-25, dt: 22.07.2024

Re-Tender Notice-Supply of Tower cleats for 4MDKZ/2TRNL MCMV Line under LMS Areekode

Date: 2024-07-20

Normal Tender Supply Tender
PAC below 5 Lakhs

E-06/2024-25/AEE/CMSD/PGL dated 20/07/2024

Natural calamity-Urgent construction of Retaining wall, Toe wall and concrete drain near security cabin and retaining walls for IB road at Ambalappara colony

Date: 2024-07-20

E-Tender Civil Works Tender
PAC between 5 Lakhs and 50 Lakhs

KSEB/CE/TRN/AEE1/ 05/24-25 Dt 19/07/2024

Re-E- Tender Notice-Fabrication and Supply of Galvanized Steel yard Structures for Substations in the KSEB Ltd (From manufacturers only)

Date: 2024-07-19

E-Tender Supply Tender
PAC between 5 Crores and 50 Crores

PRESS RELEASE

FEATURED ARTICLES

What is fuel surcharge ?

Central Electricity Act, 2003, Section 62(4), provides for levying fuel surcharge on variations in electricity prices due to fluctuations in fuel prices. The National Tariff Policy stipulates that the uncontrollable..

What is Additional Cash Deposit (ACD)?

According to Section IV, Clause 67 of the Kerala Electricity Supply Code 2014, rules for maintaining  Security Deposit for electricity charges and meter are described as follows: Clause 67. Security..

Pay your electricity bills using Consumer number as Account number

KSEBL has introduced a new payment system where low tension electricity consumers can pay their electricity bill using their 13-digit consumer number as a virtual account number. This system has..

MILESTONES

Implementation of Cloud Telephony Services

Revolutionizing Customer Service with Cloud Telephony at KSEBL.

2023

Setting up of RE Data Centre


For Monitoring and Scheduling of Renewable Energy in the State KSEBL established a Renewable Energy Data Centre at CE (REES) Office. It was established on 03.08.2021.The Project cost is Rupees Seventy Lakhs only.

2021

Introduction of Service At Doorsteps

As part of improving the ease of life and customer service,KSEBL has introduced a flagship project ““Services at doorsteps” as a pilot project under Electrical Circle, Palakkad from 01.10.2020 onwards.

2021

Commissioning of first Floating Solar Project in Banasura Sagar

The first Floating Solar Project was commissioned in Banasurasagar on 31.03.2019 which has a capacity of 500 KWp.

2019

Kerala becomes India's first state to have 100% households, electrified.

Kerala became India's first 100% households electrified state, with Chief Minister Pinarayi Vijayan declaring the state as 100% electrified on 29th day of may in 2017.

2017

Commissioning of first Ground Mounted Solar Power Plant at Kanjikode

The first Ground Mounted Solar Power Plant of KSEBL was commissioned on 20.08.2015 at Kanjikkode. It has a capacity of 1MWp.

2015

Formation of Centralised Customer Care and attached 24x7 Call Center

A Centralised Customer Care Centre (CCC) with an attached Call Centre was established under RAPDRP scheme Part A, started functioning at Vydyuthi Bhavanam, Pattom with a single BSNL PRI line.

2014

Formation of KSEB Limited:

The Kerala State Electricity Board Limited is the successor entity of Kerala State Electricity Board. As per section 172 (a) of the Electricity Act 2003 and as mutually decided by the Government of India and Government of Kerala, KSEB had continued as Transmission utility and Distribution licensee till 24-09-2008.

2013

Formation of Model sections:

In order to transform KSEB into a customer-oriented organization and to facilitate a face-lift in the operation of Electrical Section offices, KSEB decided to implement 75 model sections, one in each Electrical Division with effect from 01.06.2009.

2009

Formation of Transmission and Distribution Coordination Committee

To minimize the supply interruption, effective utilization of transmission capacity (lines as well as substation), system improvement and to ensure proper cooperation between the Distribution and Transmission wings, the Board has constituted a Circle level Coordination Committee of Transmission and Distribution wings vide B.O.(FM)No.869/2008(DPCIII/T&DCC/2008-09) dtd 05.04.2008.

2008

Implementation of new LT billing software - ORUMA

Computerisation Unit has successfully completed the development of new application software for LT billing based on open-source technology.

2008

Formation of Consumer Grievance Redressal Forums (CGRF)

The Kerala State Electricity Board Ltd constituted as per BO dated 16.03.2006 -  Consumer Grievance Redressal Forums(CGRFs) for each region namely - Southern, Central & Northern.

2006

Formation of Transformer Field Repair Unit

In order to reduce the failure rate of transformers, and for better consumer satisfaction, the Board has formed District-wise Transformers Field Repair Units on 28.10.2005.

2005

Formation of Transformer Field Repair Unit

Kerala State Electricity Board Ltd formed a district-wise Transformer Field Repair unit on 28.10.2005.

2005

Formation of design cell

A design cell with headquarters at Vydyuthi Bhavanam, Kozhikode was formed as per B.O. dtd 23.12.2004

2004

View More

Implementation of Cloud Telephony Services

2023-05-17

Milestone

KSEBL implemented the Cloud telephony Services on 17th May 2023 with the help of service providers M/s. Airtel on the phone number 9496001912. Any number of consumers can register a complaint/service request/get billing info, via Call (IVR) & WhatsApp without any manual intervention or waiting in a queue. An automated voice callback facility - "VOICE BLAST" was also implemented along with the above services to provide disconnection alerts to consumers one day prior to their disconnection date. Consumers will receive this automated voice callback alert from the phone number 8048214203.  

Poll

Rate the Online services provided by KSEBL


Which Online Service do you find the most satisfying?


Rating

Please rate us and give your valuable feedback if you are satisfied with this KSEBL website service.